This Privacy Policy explains how Wanderhub Collective (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or make a reservation through our booking system. We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner.

Information We Collect
When you use our website or make a booking, we may collect personal information including your name, email address, phone number, billing address, booking details, and communication history. Payment information is collected and processed securely by our third-party booking system provider, Hospitable. Wanderhub Collective does not store or process your credit or debit card details.

How Information Is Collected
Information is collected when you submit a booking request, complete a reservation through Hospitable, contact us via email or messaging, or browse our website. Certain technical data such as IP address, browser type, and device information may be collected automatically through cookies and analytics tools.

Use of Your Information
We use personal information to process reservations, communicate with guests about their stay, provide customer support, and ensure a smooth booking experience. Information may also be used to improve our website, respond to inquiries, and comply with legal or regulatory requirements.

Booking System & Third-Party Processing
All bookings, availability management, payments, and automated guest communications are handled through Hospitable, our third-party booking system provider. By making a reservation, you acknowledge that your personal information will be processed in accordance with Hospitable’s privacy policy and data protection practices.

Sharing of Information
We do not sell, rent, or trade your personal information. Information may be shared only when necessary with trusted third parties such as Hospitable, payment processors, cleaning or maintenance providers, and service partners required to support your stay. Information may also be disclosed if required by law or legal process.

Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. Cookies do not collect sensitive personal information and can be disabled through your browser settings if you prefer.

Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. While no system can guarantee complete security, we work with reputable service providers and follow industry best practices to safeguard your data.

Data Retention
Personal information is retained only for as long as necessary to fulfill booking purposes, provide services, comply with legal obligations, and resolve disputes. Information processed through Hospitable is retained according to their data retention policies.

Your Rights & Choices
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws. You may also opt out of non-essential communications at any time. Requests regarding your data can be submitted by contacting us directly.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.

Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website or our services constitutes acceptance of the updated policy.

Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us prior to booking so we can assist you.

Last Updated
January 2026